Privacy Policy

Last Updated: May 14, 2020

This Privacy Policy describes how HyperNet VPN collect, use, and share information in connection with your use of our services, and applications.

We are concerned about your privacy and have designed this Privacy Policy in order to help you decide whether to use the Services. By accessing and using the Services, or providing information to us in other formats, you agree and accept the terms of this Privacy Policy as amended from time to time and consent to the collection and use of information in the manner set out in this Privacy Policy. We encourage you to review this Privacy Policy carefully and to periodically refer to it so that you understand it and any subsequent changes made to it.

We do not log how you utilize VPN connection, which means we do not see the applications, service or websites you use personally while connected to our Service nor do we store them.

We do not store your original IP address which means we cannot share it to anyone no matter what happened.

We will not sell, use, or disclose any personal data to third parties not mentioned in this Privacy for any purpose.

PLEASE NOTE: We DO NOT allow you to download BitTorrent and any P2P. Otherwise, you will be blocked.

IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY, PLEASE STOP USING THE SERVICES IMMEDIATELY AND UNINSTALL WHERE RELEVANT.

What types of information do we collect?

We collect the following types of data from you when you use the Services:

• May uses your email address (if any depending on your choice) for the following reasons:
  1. To communicate with you about your VPN services or respond to your communications.
  2. To send you updates and announcements.
  3. To send marketing information, such as surveys, invitations, and content about other matters. You may choose to not receive Marketing emails by following the opt-out procedure described in these emails.

• Diagnostic information about if and how a VPN connection attempt failed.

• Speed test data.

• Crash reports, also without any personally identifiable information. These are handled in an anonymized form by third parties, dependent on the platform you are using.

We uses your personal information only for the purposes listed in this Privacy Policy, and we don’t sell your personal information to third parties without your prior consent.

How do we use your information?

We use your information in order to provide you with the Service. This means that we will use the information to provide you with support regarding the Service, communicate with you for updates, marketing offers or concerns you may have and conduct statistical and analytical research to improve the Service.

Information we share

We do not rent or sell any Personal Information. We may disclose Personal Information to other trusted third party service providers or partners for the purposes of providing you with the Services, storage and analytics. We may also transfer or disclose Personal Information to our subsidiaries, affiliated companies.

We may also share your Personal Information and other information in special cases if we have good reason to believe that it is necessary to:

1. Comply with law, regulation, subpoena or court order;
2. Detect, prevent or otherwise address fraud, security, violation of our policies or technical issues;
3. Enforce the provisions of this Privacy Policy or any other agreements between you and us, including investigation of potential violations thereof;
4. Protect against harm to the rights, property or safety of us, its partners, its affiliates, users, or the public.

Processing of data outside the EEA

Please note that some data recipients may be located outside the EEA. In such cases we will share your data only with recipients located in such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

Security and Confidentiality

We use industry-standard information, security tools, and measures, as well as internal procedures and strict guidelines to prevent information misuse and data leakage. Our employees are subject to confidentiality obligations. We use measures and procedures that substantially reduce the risks of data misuse, but we cannot guarantee that our systems will be absolutely safe. If you become aware of any potential data breach or security vulnerability, you are requested to contact us immediately. We will use all measures to investigate the incident, including preventive measures, as required.

Your Choices and Rights

We strive to give you ways to update your information quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request. If you are a resident of California, United States, you have the right to send us a written request regarding a list of Personal Information categories that we may have disclosed to third parties or to which we may have given to third parties, and the details of such third parties.

If you are a resident of the European Union, please note that the following rights specifically apply regarding your personal information:

1. Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information;
2. Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format;
3. Request rectification of your personal information that is in our control;
4. Request erasure of your personal information;
5. Object to the processing of personal information by us;
6. Request to restrict processing of your personal information by us;
7. Lodge a complaint with a supervisory authority.

However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements.

To exercise such right, you may contact us at: beart4532@gmail.com

Retention

We will retain your personal information for as long as necessary to provide the Service, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations.

We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

Cookies

When you use our Site, we may store cookies on your computer (as well as other tracking technologies like web beacons and pixels) in order to facilitate and customize your use of our Site. A cookie is a small data text file, which a website stores on your computer’s hard drive (if your web browser permits) that can later be retrieved to identify you to us. Our cookies may store information regarding your account information. You are always free to decline our cookies if your browser permits, but such disabling may cause some of the features of our Site to not operate properly and your online experience may be limited.

We also use a tool called “Google Analytics” to collect information about your use of the Site. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

Information Warranty Disclaimer

Notwithstanding anything else in this Policy, we are not responsible for the accuracy, correctness, and security of any of the information we gather, store, and disclose to you or to anyone else.

Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to.

Advertising

We do not server any ads for the VIP subscription of our services. As well, we are proud to offer free, advertising-supported VPN services to the customers. We work with third-party advertising partners to show ads to the customers who choose free VPN services.

We ensure that we do not target any personal information based on these ads. Although you opt in to use the free, advertising-supported VPN services, we won’t share the advertisers any your personal information or any usage information without your prior consent.

Notwithstanding the foregoing, these advertising partners may set and access their own cookies, pixel tags, and similar technologies on our services, and they may otherwise collect or have access to information about you which they may collect over time and across different online services.

To learn more about these programs, please visit: AdMob: https://policies.google.com/privacy

Changes to this Privacy Policy

This Policy may be revised from time to time at our sole discretion, so please check it regularly. The last revision will be reflected in the “Last Updated” heading. Any change of this policy will be posted on the Site. Your continued use of the Services following any such changes will be considered as you consent to the amended Privacy Policy.

Children’s privacy

We feel under a particular obligation to protect information obtained from young children. We would strongly urge parents to instruct their children never to disclose their real name, their address or their telephone number while they are on-line without prior permission. We do not knowingly collect information from children under the age of 18, and children under 18 years old are prohibited from using our services.

DO NOT USE the Service if you are not of legal age.

Contact Us

If you have any questions or concerns about this Privacy Policy, please feel free to contact us at: beart4532@gmail.com